Information for employers
On Budget:
D’Accord OAS Acknowledges tough times in the world economy, we offer packages that meet your budget expectations. We believe in a quality service that can be teamed with affordability. You will find we are highly competitive but we do not cut corners to achieve your goals.
On Your Side:
D’Accord OAS believes that your organisation will benefit from an organised and targeted EAP program. We have the results to prove it! Negativity in the workplace gets everyone down. Our philosophy is: challenge the attitude and change the culture. The ultimate goal is to create an atmosphere where people enjoy being, and that will result in staff loyalty to your product and your organisation.
D’Accord OAS will assist employees with developing organisational skills, effective communication skills, leadership skills, management skills. Our ability to help employees remain at work and be fully functional is paramount. D’Accord OAS is a member and supporter of EAPAA our industry regulatory body, who managers our ethical considerations and professional identity.
There are many benefits to employees, family, workplaces and the community:
- EAPs help Improve, wellbeing, work and, home
- Increased morale, performance, retention and customer satisfaction
- Reduced costs associated with absenteeism, stress, turnover, and conflict
- Return on Investment is $4-10 for every $1 spent on EAP. (EAPAA, 2016)
- Reduce-absenteeism
- Increase productivity
- Reduce presenteeism
- Reduces the risk of poor physical and mental health (if the rest is included it should be done on a separate point)
- Increasing happiness with general daily life which it was a positive attitude to the work and colleagues
By having a fully confidential extensive sweep the well-being services, actually tributes to, WorkCover claims being either reduce or non-existent, can also reduce a major reduction in lost time and resources with claims in hand
Making Appointments
Urgent appointments or appointments of a traumatic nature will be dealt with on the same day or immediately on the telephone if required.
Staff are guaranteed to receive services within the pre-agreed specified timeframes for service delivery. All referrals are received into D’Accord OAS’s centralised administration system and passed directly to one of the Professional Consultants immediately.
Employees who use face-to-face counselling services provided by D’Accord OAS Employee Assistance do so through the following avenues of referral. The first is by calling our team on 1300 130 130. When an employee calls this number they are connected to the intake officer who coordinates the booking. Employees are also able to book an appointment via email.
The second method is through a Supervisor or Manager referral. This may occur when an employee’s work performance has deteriorated to such a degree that their supervisor needs to discuss this issue with them. If any issues related to personal or workplace are involved, the supervisor may suggest a referral to the EAP service as the best place to deal with these issues. If the employee consents then the supervisor may make the appointment on his or her behalf. D’Accord OAS provides customers with fully qualified personnel that have expertise in assessment which range from early intervention services, suicide risk assessment, which are all based on clinical models of assessment. In many cases D’Accord OAS is called upon to determine the presentation of employees not only from a work perspective but also from an underlying pre disposing standpoint. Psychometric testing is used as well as face-to-face interview. EAP is predominantly a brief oriented approach to assessing the needs of the client and designing a treatment program or referring them onto other services as required.
- Couselling support
- Individual phone, telehealth or face-to-face counselling
- Critical Incident Stress debrief, Onsite Support, Trauma Debriefing
- Redundancy Support Counselling
- Manager Assist Support
- Group Counselling
- Mediation
- Coaching
Tailored EAP
Our workshops assist to improve staff relations and to build confidence in problem areas.
D’Accord OAS aims to create workshops that are engaging, beneficial and fun! We find that staff enjoy the opportunity to learn new skills in a safe environment and come back over and over again to improve life skills and ultimately add value to your organisation!
- Assertiveness Training
- Mediation
- Leadership Training
- Handling Difficult People
- Anger Management
- Stress Management
- Conflict Management
- Resilience in the Workplace
- Bullying in the Workplace
- Zero Tolerance Training
- Strength Deployment Inventory (SDI)